SRA Standards and Regulations

Status disclosure

Notwithstanding the wider information obligations in the SRA Codes of Conduct, you must give the client the following information in writing in a manner that is clear, fair and not misleading before providing a service which includes the carrying on of a regulated financial services activity and in good time before the conclusion of a contract of insurance: a statement that you are not...

Safekeeping of clients' investments

Where you undertake the regulated financial services activity of safeguarding and administering investments, you must operate appropriate systems, including the keeping of appropriate records, which provide for the safekeeping of assets entrusted to you by clients and others. Where such assets are passed to a third party: you should obtain an acknowledgement of receipt of the property; and if...

Scope of service

Where you propose, or give a client a personal recommendation for, a contract of insurance, then in good time before the conclusion of an initial contract of insurance and if necessary on its amendment or renewal, you must provide the client with information on whether you: give a personal recommendation on the basis of a fair and personal analysis; are under a contractual obligation to...

Remuneration disclosure

In good time before the conclusion of the initial contract of insurance and if necessary, on its amendment or renewal, you must provide the client with information: on the nature of the remuneration received in relation to the contract of insurance; about whether in relation to the contract you work on the basis of: a fee, that is remuneration paid directly by the client; a commission of any...

Professional and organisational requirements

You must ensure that: the firm and each relevant employee possesses appropriate knowledge and ability in order to complete their tasks and perform duties adequately; and that all the persons in its management structure and any staff directly involved in insurance distribution activities are of good repute. In considering a person's good repute, you must as a minimum ensure that the person: has...

Insurance product information document and appropriate information

You must ensure that the client is given objective and relevant information about a policy in good time prior to the conclusion of the policy, so that the client can make an informed decision. You must provide the information in rule 21.1 to the client: whether or not you give a personal recommendation; and irrespective of the fact that the policy is offered as part of a package with: a...

Insurance distribution activities

You may only carry on insurance distribution activities as an ancillary insurance intermediary. You must not carry on any insurance distribution activities unless you: are registered in the Financial Services Register; and have appointed an insurance distribution officer who will be responsible for your insurance distribution activities. If you are carrying on, or proposing to carry on,...

Credit-related regulated financial services activities

You must not enter into any transaction with a client in which you: provide the client with credit card cheques, a credit or store card, credit tokens, running account credit, a current account or high-cost short-term credit; hold a continuous payment authority over the client's account; or take any article from the client in pledge or pawn as security for the transaction. You must not: enter...

Information in respect of authorised bodies

The register of authorised bodies under regulation 1.1(e) shall contain the following information in respect of each body included within it: the name under which the body is authorised; the body's authorisation number; the body's main practising address in the UK; all the body's other practising addresses including addresses of its overseas practices; any previous name under which the body...

Schedule 1

This schedule sets out the basis for calculating the charges payable under rule 10. The SRA will record the amount of time spent by the SRA or its agents in investigating the matter, including time spent on correspondence, evidence gathering and analysis, and report writing. The standard charges are as follows: Number of hours spent investigating matter Standard Charge Under 2 hours £300 2...